Terms of service
Note: You have 7 calendar days from receipt to claim a full refund. Outside of this period, we will not be able to process a full refund. If you wish to receive the items back, you will be responsible for return shipping costs to your default delivery address.
When returning your package to us, please make sure you have included your invoice or a piece of paper with your full name, address and order number, to ensure that our team can process it as quickly as possible.
When returning your package to us, please make sure you have included your invoice or a piece of paper with your full name, address and order number, to ensure that our team can process it as quickly as possible.
Promotional Terms and Conditions (Free Gift with Purchase)
1.General Overview
Madam Nuit may offer promotional incentives consisting of one or more free items ("Free Gifts") for orders. These promotions are subject to availability and the fulfillment of specific purchase requirements.
2. Returns and the Right of Withdrawal
Free Gifts are provided as an integral part of a contract linked to a minimum spend. If you exercise your right to return items (withdrawal), the following rules apply:
- Full Returns: If you return your entire order, all Free Gifts included in that order must also be returned.
- Partial Returns & Thresholds: If you return only part of your order, and the remaining subtotal falls below the original Threshold required for the promotion, the Free Gift(s) must be accounted for.
- Return the Gift: Return the Free Gift(s) in their original, unused condition and packaging along with your other returned items.
- Keep the Gift: Keep the Free Gift(s) and pay their retail value. In this case, Lindy Bop will automatically deduct the full commercial value of the gift(s) from your total refund amount.
5. Availability and Substitutions
All promotions are "while stocks last." If a specific Free Gift becomes unavailable during the fulfillment process, Lindy Bop reserves the right to substitute it with an item of equal or greater value or to cancel the gift portion of the order without further liability.